List of Accepted Files to Upload to the Website
Info: This article applies to Website Builder purchases made after 14th January 2025. For further assistance, please contact our support team.
In this article, we will outline the types of files you can upload to your project.
IMPORTANT: Uploading executable files such as .exe is not allowed due to the common misuse of these formats for spreading viruses, Trojan horses, spyware, and other malicious software.
For larger files, we recommend using external storage services like Google Drive to avoid transferring large amounts of data repeatedly.
Supported Upload File Types
Pictures
- .jpg
- .jpeg
- .png
- .gif (NOTE: The editor does not preserve animation, only the preview)
- .bmp
- .ico
- .webp
- .tiff
Documents
- .pdf (Portable Document Format; Adobe Acrobat)
- .doc, .docx (Microsoft Word documents)
- .ppt, .pptx, .pps, .ppsx (Microsoft PowerPoint presentations)
- .odt (OpenDocument Text Documents)
- .xls, .xlsx (Microsoft Excel spreadsheets)
- .txt (Plain text)
- .rtf (Rich Text Format)
Audio and Music Files
- .mp3
- .wma (Windows Media Audio)
- .wav
- .ogg
- .amr
- .flac
- .m4a
Video Files
- .avi
- .wmv (Windows Media Video)
- .mov (QuickTime)
- .mpg
- .3gp
- .mp4
- .mpeg
- .m4v
- .swf
Other File Types
- .gpx
- .stl
- .csv
- .xml
- .dxf
- .dwg
- .iges
- .igs
- .graft
- .stp
TIP: If you have a file that is not supported, you can use free programs or online tools to convert the file to a compatible format. These tools allow you to easily change the file type to one that is supported by your platform or website.
If you have any further questions, simply raise a support request from within your Online Control Panel or call us on 01 5255768. Our Support team are here to help and ready to assist you with your enquiry.
For assistance raising a support request please follow the following guide.