How to Open and Close Your Online Store
Info: This article applies to Website Builder purchases made after 14th January 2025. For further assistance, please contact our support team.
If you have a few products or services you’d like to sell, you can add an online store to your existing website. This option is available for all templates.
Getting Started
To get started, you first need to log into the web builder through your Online Control Panel. Unsure how to do so? Follow our guide HERE
How to Open an Online Store
Step One
After you have created a new page, click Online Store < Choose.
Step Two
A short guide will appear on how to create an online store. At the end, click Open store.
Step Three
The online store feature will be automatically added to your site, allowing you to start selling straight away.
TIP: You can also customize the product listings on your site or create new ones. This includes adding new products, organizing them into categories, and setting up payment and shipping methods.
How to Close Your Online Store
If you no longer require the store, you can close it using the instructions below.
Step One
Log in to the editor and click Settings in the top right corner.
Step Two
Click Online store < Close Online Store < Close.
Step Three
A prompt will appear asking you to confirm the closure of your store.
WARNING: This is an irreversible action causing complete loss of all the content of the online store, including orders and lists of customers.
If you are certain you wish to continue, click Close Store.
If you have any further questions, simply raise a support request from within your Online Control Panel or call us on 01 5255768. Our Support team are here to help and ready to assist you with your enquiry.
For assistance raising a support request please follow the following guide.